Client Extranet

In keeping with our practicing of maintaining technology practices that benefit our clients, Jean M. Mahserjian, Esq. PC has developed a Client Extranet.  Each client will receive advance notification prior to their case being added to the Extranet. 

In simple terms, a Client Extranet is an online, always available contact and case management tool for clients. We will use the Extranet to allow clients  24/7 online access to  the following:

• all case documents generated by our office;
• all case documents received from other sources, including correspondence, notices, completed forms, motions, decisions and orders, and final judgments;
• an online collaboration tool to allow client comment on and revision of documents that are being processed for the client.

Document Access

Our Extranet generates an email notifications to our client each time a new document or comment is posted to their file.  It also generates an email notification to all office staff assigned to the client's case when the client posts a new document or comment to the Extranet.

Our extranet links to forms that clients must fill out during the course of our representation.  Accessing this information online result in time saved and cost reduction by avoiding office conferences to complete those tasks.  We will always, however, remain available for office conferences whenever a client so desires.

Savings For Our Clients

Using an Extranet will enable our office to pass on significant savings by avoiding  photocopying and postage expenses that are currently billed to our clients as disbursements.  It should also result in a reduction in client legal fees for telephone calls with attorneys and paralegals in our office.  Those communication charges can significantly increase legal costs.  We are  very pleased with the potential ability to reduce those expenses with an Extranet. 

We recognize that an Extranet will not be appropriate for all of our clients.  Every client will have the opportunity to opt out of the Extranet. 

Security

We maintain the highest standards for computer security in our office and on our network systems.  Our Extranet will include a Deluxe Security Certificate, and all documentation sent to and received from the extranet will be encrypted.  In addition, each client will be able to access the Extranet only with their link and their password. 

If a client provides access to their Extranet to third parties, they  will risk the dissemination of their sensitive case information as well as the breach of attorney client confidentiality.  Accordingly, we request that no access be provided to the Extranet by the client to any third party.